Privacy Policy

Hair Icon attaches great importance to protecting the personal data of its customers. In this privacy policy, we explain how we collect, use, and secure personal information. By using our services, you agree to the terms described below.

Collection of Personal Data

Hair Icon exclusively collects data necessary to properly provide our services. This includes:

• First and last name

• Delivery and billing address

• Email address

• Phone number

• Payment information

Use of Personal Data

The collected data is used for the following purposes:

• Processing and delivery of orders

• Managing payments and preventing fraud

• Communicating with customers about orders or inquiries

• Improving our customer service

• Sending newsletters and offers, solely with prior consent

Sharing Data with Third Parties

Hair Icon does not sell or rent your data to third parties. Data is only shared with:

• External service providers who process payments or deliver orders

• If legally required or to comply with legal procedures

• When necessary to protect the rights, property, or safety of Hair Icon, its customers, or the public

Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure. Examples include:

• Encryption of payment transactions

• Restricted access to personal data for only those employees and partners who strictly need it

Retention Periods

Hair Icon does not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required (e.g., fiscal administration obligations of seven years).

Customer Rights

According to the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You can request what personal data we process about you.

• Right to rectification: You can have incorrect or incomplete data corrected.

• Right to erasure: You can request the deletion of your personal data, unless we are legally obliged to retain it.

• Right to restriction of processing: You can request to temporarily stop the processing of your data.

• Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format or to transmit it to another party.

• Right to object: You can object to the use of your data for direct marketing.

• Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time.

You can exercise these rights by contacting info@hairicon.nl. We will respond as soon as possible, within 30 days at the latest.

Cookies

Our website uses cookies and similar technologies to improve functionality and user experience. We use functional cookies, analytical cookies (e.g., for Google Analytics), and marketing cookies (e.g., for personalized advertisements). You can disable cookies through your browser settings, but this may affect the website's functionality.

Changes to this Policy

Hair Icon may update this privacy policy from time to time. We advise customers to regularly consult this policy. The most current version can always be found on our website.

Contact

For questions about this privacy policy or to exercise your rights, please contact:

Email: info@hairicon.nl

Hair Icon strives to carefully protect the privacy of its customers and to use personal data exclusively in a responsible and secure manner.